TERMS & CONDITIONS
By placing your order you place the following general conditions.
1. DATA PROTECTION
All questions are treated confidentially, and your rights in protecting your legitimate interests are strictly observed in accordance with the privacy statement and cookie statement.
2. EXCLUSION OF LIABILITY FOR EXTERNAL LINKS
If the online pages of CHAIBABWOY contain links to other sites on the internet, Chaibabwoy has no influence on the design of the content of the pages. Iris takes CHAIBABWOY from all content on all third-party pages. This statement applies to all links and for all content of pages hope the links lead.
3. INFORMATION ON THE WEBSITE
The information on the Website is only intended as general information and does not constitute advice. CHAIBABWOY its Website with care is composed can contain information, texts, images, videos, music and / or other services / errors. Otherwise incorrect or incomplete. CHAIBABWOY is not that the website and / or the information is free of errors, defects, malware and viruses, or that the Website and / or the information is correct, current and accurate.
Exchanges / Refunds will be given up to 7 days from when the product was received. Please make sure that you have carefully reviewed your order before finalizing your purchase. For more information please contact: email@example.com
Returns within the EU must be sent back within 14 days and in perfect original sale condition, unworn. Tags must not be broken.
We can’t refund your original postage costs or return postage costs.
Sale items cannot be returned.
Country: The Netherlands
Street: Rozengracht 75
Zip code: 1506 SH
The Netherlands – Tracked & Signed (up to 7 workdays)
EUROPE – Tracked & Signed (up to 10 workdays)
International – Tracked & Signed (up to 15 workdays)
The delivery time is usually 7 to 9 working days after sending the order. See our delivery information for more information.
If the delivered products contain obvious material or manufacturing defects, including damage as a result of transport, we request that you immediately report these defects to us by e-mail: firstname.lastname@example.org
Interested in stocking CHAIBABWOY in your store, contact us at email@example.com
Your total amount
The total amount indicated on the checkout screen includes taxes and shipping costs. This amount is stated in the Order Confirmation.
The prices of products are as shown on the Website. Prices may change from time to time, but changes do not affect orders that we have already confirmed in the Order Confirmation.
CHAIBABWOY© All rights reserved
All personal data will be treated confidentially, and your rights to protect your legitimate interests will be strictly observed in accordance with the privacy statement and cookie statement.
2. EXCLUSION OF LIABILITY FOR EXTERNAL LINKS
If the online pages of CHAIBABWOY contain links to other sites on the internet; CHAIBABWOY hereby expressly declares that it has no influence on the design or content of the pages to which those links lead. Therefore, CHAIBABWOY explicitly distances itself from all content on all pages of third parties to which those links lead. This statement applies to all links shown and to all content of pages to which the links lead.
INFORMATION ON THE WEBSITE
The information on the Website is only intended as general information and does not constitute advice. Although CHAIBABWOY has composed its Website with care, the information, texts, documents, images, videos, music and / or other services / information may contain errors or are otherwise incorrect or incomplete. CHAIBABWOY does not guarantee that the Website and / or the information is free of errors, defects, malware and viruses, or that the Website and / or the information is correct, current and accurate.
CHAIBABWOY is not liable for damage resulting from the use or inability to use the Website, including damage as a result of malware, viruses or other inaccuracies or omissions of that information or the Website, unless such damage is the result of intent or serious fault of CHAIBABWOY .
Furthermore, CHAIBABWOY is not liable for damage resulting from the use (or the inability to use) of electronic means of communication in connection with this Website, including but not limited to damage resulting from failure or delay in the delivery of electronic messages or the interception or manipulation of electronic messages by third parties or by computer programs used for electronic communication and transmission of viruses.
3. OUR DIGITAL MARKETING ACTIVITIES
You can request us to remove your digital marketing profile by sending us an e-mail to: firstname.lastname@example.org
Please note that this is only possible if you have a personal account. .
4. FOR WHICH PURPOSES DO WE PROCESS YOUR PERSONAL DATA?
Your personal data will be processed for the following purposes:
a) To fulfil your orders, this includes answering your queries on the phone, via post, via e-mail or online via chat
b) To validate whether your personal data is not associated with fraudulent
c) To provide effective targeted advertising to you. Effective targeted advertising is advertising optimized to your (inferred) personal preferences. Targeted advertising includes both online advertisements and advertisements in direct marketing communications;
d) If you have opted-in and thus agreed to receive these; send direct marketing messages to you and monitor your interaction with these messages;
e) To further improve the functionality and the responsiveness of our chatbot(s);
f) To perform social listening. Social listening is performed to enable us to have a general view of the opinion of people about us and our brand and to get an idea of relevant online influencers;
g) To administer the membership of our loyalty program;
h) To compose future item collections that meet your requirements and those of other customers;
i) To fulfil our legal obligations, for example our financial bookkeeping obligations;
j) To improve your user experience i.e. provide clear information, guidance to complete purchase etc.;
k) To service personalized content (e.g. product, size recommendations) across CHAIBABWOY platforms
l) To provide high level of service, so when you contact us we can support you with reference to your interactions with the brand
m) To enable the technical and functional management of our website (including maintaining information security), for example by identifying parts of the website that have a low latency.
5. INTELLECTUAL PROPERTY
All brand names, logos, product names and titles used on the Website are trademarks or trade names of CHAIBABWOY or third party trademark or trade name holders. You may not use or reproduce those trademarks, logos or trade names, as this may infringe the rights of the holder.
The copyright with regard to all designs, texts, documents, videos, music and / or other services and the choice and arrangement thereof, as well as all software compilations, underlying source codes, software and all other materials on this Website are vested in CHAIBABWOY and / or its suppliers. and subcontractors.
You may only copy parts of the Website electronically and print them in hardcopy if this is necessary to place an order with us or to use the Website as a store medium. You may not make any other use of the information and materials on this Website, including reproduction for purposes other than the above, adaptation, distribution or republication. If you wish to use materials or information from this Website, you require our prior written approval.
6. PRIVACY STATEMENT AND COOKIE DECLARATION
If you send unsolicited ideas and / or materials, whether or not consisting of text, images, sound, software or information (“Materials”), on this Website or by e-mail or otherwise to CHAIBABWOY , we have the right to use the Materials free of charge. Maximum use, copying and / or exploitation and we are not bound by any duty of confidentiality with regard to those Materials.
III. Conditions of sale
You can place orders as a registered user or as a guest. To be able to place an order, you need an e-mail address and you must configure your browser in such a way that both cookies and pop-ups are accepted in order to use all the functionalities of the Website, including the addition of products to your shopping basket and sending your order.
The products offered on the Website represent an offer of CHAIBABWOY products to purchase based on the information provided on the Website.
All prices indicated are in EUR and include VAT. Ordering and delivery is only possible worldwide. If CHAIBABWOY is unable to execute an order, CHAIBABWOY will inform you as soon as possible. Orders are only accepted in quantities customary for households. For more information about placing orders, see Order Information.
When you place an order, we will send you an e-mail confirming your order (“Order Confirmation”). This does not mean that we have accepted your order. Our acceptance of the order takes place when the products are sent to you – we will send you an e-mail confirming that the products have been shipped (“shipping confirmation”).
Products on the website we have in stock and are ready to be sent. Any size that is not in stock is marked as not available. It may happen that we have inventory problems because customers order the same products at the same time. If we cannot ship an already ordered item, we can cancel or refuse that part of your order and you will receive your money back for that part or that part will not be charged (depends on the payment method you choose). We make every effort to keep our stocks as accurate as possible. Errors can occur incidentally.
Please note that we cannot make changes (address, size, color) after your order has been placed.
Execution of all orders on the Website takes place subject to availability. We expressly reserve the right to decide not to accept your order for any reason whatsoever. Furthermore, we reserve the right to cancel an order by written notification to you in the following situations without being liable for damage or costs other than refund of any amounts received from you in connection with the order cancelled by us:
• The product is not available
• Your billing information is incorrect or not verifiable
• Your order has been flagged by our security systems as an unusual order or an order that is susceptible to fraud
• If applicable, your bank transfer is not received within 5 working days after Order Confirmation
• We could not deliver the order to the address you provided
• Due to circumstances or events that fall outside our sphere of influence.
7. OWNERSHIP RESERVATION
The products remain the property of CHAIBABWOY until payment has been made in full.
RETURN SHIPMENT AND CANCELLATION
Return shipment of defective products
You can return products delivered to you that have defects or are otherwise not in accordance with your order. You can do this within 14 days after discovering the defect. If your claim is well-founded, the purchase price and the shipping costs will be refunded. For practical information about the return procedure, see below or see our return shipment information.
8. YOUR RIGHTS
You have the right to access your personal data that we collect and process and you can request us to correct or delete personal data or to limit the processing of your personal data or you can object to the processing. You also have the legal right to file a complaint with a competent data protection authority.
You can exercise your rights towards us by sending an e-mail to the contact email address below. We note that we will only meet the exercise of rights by customers with a (Club) account. We cannot verify the personal data to which the exercise of the rights relates to other non-registered customers.
If you no longer wish to receive direct marketing communications, you can click on the opt-out link in the relevant message or indicate your opt-out in your account settings. For your rights regarding cookies, view our cookie statement.
To inform you of your decision to withdraw your order by means of a clear statement (for example a letter by post, or e-mail).
In order to withdraw your order within the set period, it is sufficient if you send your message regarding the exercise of your right of withdrawal before the withdrawal period has expired.